Privacy Policy

HAARTS EVER AFTER operates this website, including all related information, content, features, tools, products and services. HAARTS EVER AFTER is powered by Godaddy, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name,      address, billing address, shipping address, phone number, and email      address.
• Financial information including      credit card, debit card, and financial account numbers, payment card      information, financial account information, transaction details, form of      payment, payment confirmation and other payment details.
• Account information including      your username, password, security questions, preferences and settings.
• Transaction information including      the items you view, put in your cart, add to your wishlist, or purchase,      return, exchange or cancel and your past transactions.
• Communications with us including      the information you include in communications with us, for example, when      sending a customer support inquiry.
• Device information including      information about your device, browser, or network connection, your IP      address, and other unique identifiers.
• Usage information including      information regarding your interaction with the Services, including how      and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including      when you create an account, visit or use the Services, communicate with      us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or      services or visit our websites, and through the use of cookies and similar      technologies;
• From our service providers including      when we engage them to enable certain technology and when they collect or      process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the      Services, including to perform our contract with you, to process your      payments, to fulfill your orders, to remember your preferences and items      you are interested in, to send notifications to you related to your      account, to process purchases, returns, exchanges or other transactions,      to create, maintain and otherwise manage your account, to arrange for      shipping, to facilitate any returns and exchanges, to enable you to post      reviews, and to create a customised shopping experience for you, such as      recommending products related to your purchases. This may include using      your personal information to better tailor and improve the Services.
• Marketing and Advertising. We      use your personal information for marketing and promotional purposes, such      as to send marketing, advertising and promotional communications by email,      text message or postal mail, and to show you online advertisements for      products or services on the Services or other websites, including based on      items you previously have purchased or added to your cart and other      activity on the Services.
• Security and Fraud Prevention. We      use your personal information to authenticate your account, to provide a      secure payment and shopping experience, detect, investigate or take action      regarding possible fraudulent, illegal, unsafe, or malicious activity,      protect public safety, and to secure our services. If you choose to use      the Services and register an account, you are responsible for keeping your      account credentials safe. We highly recommend that you do not share your      username, password or other access details with anyone else.
• Communicating with You. We      use your personal information to provide you with customer support, to be      responsive to you, to provide effective services to you and to maintain      our business relationship with you.
• Legal Reasons. We use your personal      information to comply with applicable law or respond to valid legal      process, including requests from law enforcement or government agencies,      to investigate or participate in civil discovery, potential or actual      litigation, or other adversarial legal proceedings, and to enforce or      investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Godaddy, vendors and other third parties who perform services      on our behalf (e.g. IT management, payment processing, data analytics,      customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services      and advertise to you. For example, we use Godaddy to support personalised      advertising with third-party services based on your online activity with      different merchants and websites. Our business and marketing partners will      use your information in accordance with their own privacy notices.      Depending on where you reside, you may have a right to direct us not to      share information about you to show you targeted advertisements and      marketing based on your online activity with different merchants and      websites. 
• When you direct, request us or otherwise consent to our disclosure      of certain information to third parties, such as to ship you products or      through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or      bankruptcy, to comply with any applicable legal obligations (including to      respond to subpoenas, search warrants and similar requests), to enforce      any applicable terms of service or policies, and to protect or defend the      Services, our rights, and the rights of our users or others.

Relationship with Godaddy

The Services are hosted by Godaddy, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Godaddy as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. 

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You      may have a right to request access to personal information that we hold      about you.
• Right to Delete. You      may have a right to request that we delete personal information we      maintain about you.
• Right to Correct. You      may have a right to request that we correct inaccurate personal      information we maintain about you.
• Right of Portability. You      may have a right to receive a copy of the personal information we hold      about you and to request that we transfer it to a third party, in certain      circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of      receiving these at any time by using the unsubscribe option displayed in      our emails to you. If you opt out, we may still send you non-promotional      emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

• Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our      processing of personal information for certain purposes.
• Withdrawal of Consent: Where      we rely on consent to process your personal information, you have the      right to withdraw this consent. If you withdraw your consent, this will      not affect the lawfulness of any processing based on your consent before      its withdrawal.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. 

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +44 7793 726035 or email us at haartseverafter@gmail.com or contact us at 11 Bond Street, Redruth TR15 2QA, United Kingdom For the purpose of applicable data protection laws, we are the data controller of your personal information.